[tech] [wheel] Koha is Down

[Nick Bannon]

On Mon, Oct 15, 2018 at 01:33:39PM +0800, Simon Lawrance wrote:
> Hello,
> The servers for Koha seem to be down, are you able to look into why that
> might be?
> Kind Regards,
> Simon Lawrance
> UniSFA President

Can do! A couple of people have had a look today, but we could really use
a couple of contacts willing to follow along the process, try logins,
preferably at least one person not due to graduate in 2018 or 2019 -
volunteers?

(Can be tricky, I know. I saw the ""Library Meeting Minutes" upload
from Sunday 20180527-1400 , sometimes there's a long tail of interest
but it's tricky to get the fresh blood onboard.
https://www.facebook.com/events/1772443796152807
"Report on space
 * We have total of 146.09m total space with some obstructions
  o Like the couches
  o Some is taken up by club records
  o 114.37m of unobstructed space"... )

Harry tried a login (user 9999 on the book-borrowing interface) and got this, a 500-error:

  Software error:
  Can't call method "param" on an undefined value at
  /usr/share/koha/lib/C4/Auth.pm line 829.
  For help, please send mail to the webmaster ([no address given]), giving
  this error message and the time and date of the error.

unisfa-koha:/var/log/apache2/other_vhosts_access.log
unisfa-koha.ucc.asn.au:80 130.95.13.126 - - [15/Oct/2018:19:20:02 +0800] "POST /index.html HTTP/1.1" 500 509 "http://unisfa-koha.ucc.asn.au:8080/" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36"

Meanwhile the public interface: http://unisfa-koha.ucc.asn.au/
..._sometimes_ has a similar error. I'm not sure if it was doing that earlier today.

Also, recently mentioned was a query about deepthought's network interface
- upload and download is not the same speed? though Netflix seemed to
be working OK. Can test transfers from the UCC router (murasoi) to/from
deepthought at some handy time. I had some backup plans like trying a
USB ethernet device, but that's probably not needed at this stage.

Nick.

-- 
   Nick Bannon   | "I made this letter longer than usual because
nick-sig at rcpt.to | I lack the time to make it shorter." - Pascal